what are we doing to protect you?
As a small, low density, property set on a gorgeous hillside in North Yorkshire with considerable spacing between each of our luxury, fully ensuite, domes we have and continue to take our COVID-19 responsibilities extremely seriously. Not only to protect our Guests but also the wonderful team that works at The Private Hill.
We are fully accredited by Quality in Tourism who have inspected The Private Hill twice within the last 12 months and have formally confirmed our 5* Gold award. Indeed on their last visit our overall score increased to 95% securing our accreditation across all categories. Under the Housekeeping category, where we again scored 10/10 across all disciplines, their Inspector commented "What can I say, pristine throughout! ". Testament to our incredible Housekeeper and her team.
We are also accredited by Visit England and the AA who have reviewed our Covid-19 Risk assessment, and the other measures we are taking to protect Guests and Staff, meaning we are allowed to display their 'We're Good to Go' and 'Covid-19 Confident" logos too.
Social distancing is really easy here due to our layout and with a maximum of only 8 adult guests across our whole site at any one time.
With hand sanitisation dispenser points, both inside and outside our Jane's Dome check-in area, each guest dome has also been provided with individual gel hand sanitisers, antibacterial surface wipes, and an antibacterial surface spray.
All domes are rigorously deep cleaned, and sanitised to a very high level, between guests using best practice antibacterial products on all touch points.
Laundry (incl. towels) is washed at 60 degrees, staff temperatures are checked, and recorded, before and mid-way through each shift. Arriving Guests sign-in on the NHS Track & Trace QR Code and have their temperatures taken too.