When we launched The Private Hill on 1st June 2019 we set out on a journey to consistently deliver a truly luxury Glamping Experience. To push the boundaries as far as we possibly could and to try and exceed Guest expectations at every single opportunity. To make a couple of nights on the hill a magical and memorable moment.
With an uncompromising commitment to quality, and with ambition to create The luxury North Yorkshire 'Experience', we were delighted when in 2019 our property was officially recognised as meeting the high standards demanded by 5 Star Gold accreditation.
That wasn't enough however as we needed to be certain, day-to-day, that we were continuing to meet these rigorous standards for all of our guests. We therefore commissioned a secret mystery shopper assessment, also with Quality in Tourism, which was carried out in October 2019 and confirmed our 5 Star Gold standards.
This week we once again had our full, annual, and very thorough formal inspection by Quality in Tourism covering all areas of the business including Property, Website Administration, Guest Experience, Housekeeping, Living / Common areas, our Bedrooms (we call them Domes...), our bathrooms and of course our Jane's Dome Kitchen.
Happily, and with huge pride, we retained our 5 Star Gold, and Unique Accommodation, accreditation level for 2020-2021.
True, and unambiguous, testament to the quite incredible team of passionate staff we are lucky enough to have attracted to The Private Hill.
On this occasion the Inspector summed up as follows:-
"The Private Hill retains the Five Star Gold quality grading, once again securing high scores across all areas.
It was an absolute pleasure to revisit The Private Hill which has made quite an impact during its relatively short operating period. This is a truly unique site, not only the location and quality of the accommodation but the efforts that the team undertake to ensure guests fully enjoy the experience and leave the site with lasting memories".
With our new, and highly talented, Chef creating mouthwatering meals for guests in our fully licensed Jane's Dome space why not book a couple of nights away and come enjoy some of the most far reaching views you will ever have seen!
The Private Hill
There is no substitute